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RSAN Emergency Voice Messaging

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Leading the Industry in Speed, Reliability and Calling Capacity

RSAN Emergency Voice Messaging is a reliable, high-speed, telephone communications service.  It enables you to distribute customized pre-recorded voice messages simultaneously from one web page to multiple devices, including landline, mobile, IP, and satellite phones. Reach tens of thousands of recipients within seconds from anywhere in the world with secure Internet access. RSAN's intelligent response tracking allows you to confirm user(s) received message with multiple menu response options.

Voice Messaging Highlights

  • Delivery to live person only option
  • Ability to recognize voice mail and leave message
  • Dynamic TDD/TTY detection and delivery
  • Customized caller ID
  • Secure message and voice authentication
  • Escalate an alert with prioritized calling order
  • One-touch transfer to any number, including conference bridge
  • Convert text to speech with multi-lingual support
Geo-targeted Alerting Conduct geo-targeted public alerting through an advanced GIS-mapping module
TDD/TTY Dynamic TDD/TTY detection and delivery (no pre-registration)
Speed Access to more than 62,000 out dial lines; Ability to throttle call volumes
Reliability Mutually exclusive outdial, inbound, calling platforms; Use of multiple phone carriers to assure system’s availability
Redundancy Fully redundant, multi-tiered, multi-server fault tolerant architecture; Hosted in high-availability facilities co-located with nation’s top tier carriers
Security Highly secure platform; Tier IV secure facilities; Secure site with SSL encryption and database encryption; Authentication available for recipients
Easy to Use Send an alert in seconds instead of minutes; Alert multiple groups, networks, and devices from one web page; Create unique messages for each delivery method; Issue on-the-fly, ad-hoc or pre-scripted QuickAlerts

Features

  • GIS Capabilities - Conduct geo-targeted public alerting through advanced GIS-mapping module; Integrate with existing GIS data
  • Intelligent response tracking - Confirm user(s) received message with multiple menu response options; resend messages to those who did not confirm receipt
  • Web-based reporting -  Near real-time tracking of messages that includes status of current and past voice campaigns with success/failure rates, detail per notification attempt results, time and date stamp for all messages

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