RSAN Continuity of Operations (COOP)
Reliable and Proven Emergency Communications Solution
Communication is a critical element of your disaster preparedness, response and recovery plan. When seconds count, you need a reliable Emergency Communications System, Roam Secure Alert Network (RSAN), that allows you to send hundreds of thousands of voice calls, text messages and desktop notifications within minutes to communicate important take-action instructions to your personnel, no matter where the are located. Whether you are alerting your office in Melbourne, Florida or Melbourne, Australia, RSAN COOP provides reliable two-way communications with intelligent response tracking.
- Best MNS Award Winner for effectiveness during 2009 Presidential Inauguration; 1.2 million messages in 12-hour time-frame
- Proven track record in daily use and major disasters since 2002; 2011: 18 Million messages sent during Hurricane Irene and VA Earthquake in 1 week
- Send hundreds of thousands of messages per minute with priority messaging for key personnel
- Alert multiple groups, networks, and devices from one web page
- Two-way communications enables employees to respond to alerts to ensure safety
- Mobile applications for Blackberry® and AndroidTM smartphones
- Alert personnel located in crisis area within seconds with RSAN Location Based Services
- Implementation flexibility - Hosted or installed on-site, behind firewall for extra security
| Catalog Number | RSAN COOP |
| Unlimited Communication Systems and Devices | Phone (landline, mobile, satellite, IP), including extensions; SMS/Text Messages; Email; Fax; Pagers; Desktop Notifications; Web Postings; Indoor & Outdoor Speakers; Digital Display Signs; CCTV |
| Ease-of-Use | Send an alert in seconds instead of minutes; Alert multiple groups, networks, and devices from one web page; Create unique messages for each delivery method; Issue on-the-fly, ad-hoc or pre-scripted QuickAlerts |
| Speed | Send hundreds of thousands of messages per minute with priority messaging for key personnel |
| Reliability | Direct connectivity with major wireless carriers improves SMS delivery; White listing with major ISPs prevents alerts from being blocked as spam; Optimized high volume delivery to carriers, networks and devices |
| Redundancy | Fully redundant, multi-tiered, multi-server fault tolerant architecture; Hosted in high-availability facilities co-located with nation’s top tier carriers |
| Security | Highly secure platform; Tier IV secure facilities; Secure site with SSL encryption and database encryption; Authentication available for recipients |
| Interoperability | Provides communications interoperability with other systems, technologies and data sources plus allows secure information sharing between your business, government entities at all levels, and other organizations such as hospitals. |
| Advanced Messaging Options | Incident pages for posting more detailed information; Group users by easily searching database or geo-location on a map |
Features
- GIS Capabilities - Conduct geo-targeted public alerting through advanced GIS-mapping module; Integrate with existing GIS data
- Intelligent response tracking - Confirm user(s) received message with multiple menu response options; resend messages to those who did not confirm receipt
- Web-based reporting - Near real-time tracking of messages that includes status of current and past voice campaigns with success/failure rates, detail per notification attempt results, time and date stamp for all messages
