Contact Us

Eaton is dedicated to providing information to our customers.  Our award winning support teams are readily available to assist with your customer service, technical support or sales inquiries. 

Facility Locations:

New Jersey
(Wheelock)
273 Branchport Avenue
Long Branch, NJ 07740
P:  (800) 631-2148
F:  (732) 222-8707

Florida
(WAVES)
7246 16th Street East, Ste 105
Sarasota, FL 34243
P:  (800) 631-2148
F:  (941) 487-2389 

Questions, Comments, Feedback

For additional information or questions on Eaton's life safety & mass notification products solutions, please complete our Feedback Form.

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  Life Safety Notification (Wheelock) Mass Notification System (WAVES)
Hours of Operation Monday-Friday
8:00AM to 5:30PM (EST)
Monday-Friday
8:00AM to 5:00PM (EST)
Phone 1-800-631-2148, Option 2
1-800-631-2148, Option 2
Fax 1-800-232-6066  
E-Mail cnordersnj@eaton.com cnordersmail@eaton.com
null Life Safety Notification (Wheelock) Mass Notification System (WAVES)
Hours of Operation Monday-Thursday
8:00AM to 7:00PM (EST)
Friday
8:00AM to 5:00PM (EST)
Monday-Thursday
8:00AM to 7:00PM (EST)
Friday
8:00AM to 5:00PM (EST)
After hours support also available upon request
Phone 1-800-631-2148, Option 3
1-800-631-2148, Option 3
Fax 1-800-232-6066 941-487-2389
E-Mail JonathanBopp@eaton.com
TerrySByrd@eaton.com
SupportMVSR-Mail@eaton.com
Contact Region Phone Email
Kathleen Mills Manager, Sales Admin P:732-962-7838
F:732-962-7858
kathleenAmills@eaton.com
Jacquiline Townshend Strategic Account Manager 941-284-1056 jacquilinektownshend@eaton.com

Kevin Cartwright

Military Support, Europe

null kevincartwright@eaton.com
Andrew Dodsworth Canada 403-808-1174 andrewdodsworth@eaton.com
Todd Pelland
Southwest
609-216-2716 toddSpelland@eaton.com
Joe Horan Midwest
720-987-8876 josephLhoran@eaton.com
Paul Mitchell
South Central
214-912-4944 paulemitchell@eaton.com
Todd Pelland Northwest 609-216-2716 toddSpelland@eaton.com
Todd Pelland Eastern Region Sales Manager
609-216-2716 toddSpelland@eaton.com
Mark Ingram Northeast 215-681-4600 markingram@eaton.com
Mark Jones North and South Carolina 843-461-7003 markpjones@eaton.com
Chance Wilson Southeast 813-508-0395 chancegwilson@eaton.com
Rob Damato
Mid-Atlantic 941-284-1240 robertdamato@eaton.com
Shawn Traylor Great Lakes 859-492-2458 shawnAtraylor@eaton.com

Advertising/PR Inquiries:  cnmarketing@eaton.com