Advanced Metering Infrastructure (AMI) Training
For new projects, Cooper Power Systems offers a comprehensive training plan that will be tailored and customized to meet each utility’s needs.
Cooper Power Systems recommends all initial training take place at the utility on its own system, where a train-the-trainer model is utilized. This allows the utility to implement a sustainable training model as the organization grows or personnel shift in their duties.
- Yukon AMI Operator training
Administrative training includes topics such as database building, communications setup, PLC routing, metering scheduler, setting up graphs, configuration of browser-based interfaces, report generation, notification setup, theory of operations, background information, third-party interfaces, server maintenance, etc. Pre-requisites include use of Windows software. Skill sets including metering and IT understanding are helpful but not required. Time: Two days.
- Hardware training/installation assistance for field personnel
Basic training following initial hardware install and detailed follow-up training upon full system implementation. This training happens during commissioning where details on all components are explained to necessary personnel. This includes things such as RF Mesh, PLC connections, signal propagation, injector components, testing/commissioning tools, etc. There are no prerequisites for trainees, though backgrounds in line maintenance, substations, metering, communications, and/or electronics are helpful. Time: Two to three, two-hour classes in the field.
- Billing Administrators and Customer Service Rep (CSR) training
Software Application training will focus on CSR browser interface, generation and reconciliation of billing files, and answering customer queries on high-bill and energy quality complaints using Yukon. Time: Two, one-hour classes.
Additional training on our hardware and software solutions is available on request for both new and existing customers; please contact our customer service organization or your local representative for additional information.
In addition, Cooper Power Systems provides user training at our annual Cooper EAS Users Conference, including presentations and training on a wide range of topics from basic operation of the system to advanced features. Attendees of the conference will also learn about new product offerings and experience case study presentations by many of our users.