24-Hour Disaster Response — 262.367.1677
Storm season rapid response
In anticipation of storm season:
- We increase our stock levels on key materials for a complete portfolio of Tier One products required for immediate storm restoration of your electrical power system backbone.
- We maximize capacity at our production facilities to execute to your expectations when faced with major system outages due to natural disasters such as hurricanes, flooding, tornadoes, earthquakes, or ice storms.
- We plan with key suppliers to define when we are in storm mode what actions are required on their part to secure needed raw materials.
- We have cross-functional teams led by a Storm Boss and armed with procedural guidelines for superior communications and coordination during emergencies.
To ensure expedited handling of your next emergency order, contact your regional Customer Service Center manager listed on our Disaster Response Contact List.
Designed exclusively for fast restoration of your distribution system
Fast service restoration begins now with planning in anticipation of storm season.
Eaton’s Cooper Power Systems power distribution equipment and devices work together with the Electrical Engineering Services & Systems (EESS) team to provide a full storm response procedure to quickly ramp up operations in anticipation of storm impact for fast product shipment and remediation of damaged apparatus during storm recovery. We can individualize a storm response plan for you.
In the wake of a storm disaster, speed of response is everything
Contact us now for proof of our readiness and a personalized Emergency Response Procedure.
|Determine need or possible need for disaster response.||Everyone|
|Reconfirm emergency contact list and send to affected Sales Engineers/Sales Management.||CSC Management|
|Contact CSC Management to establish time frame (days and extended hours) of service desired by Customers.||Sales Engineers|
|Notify Plant Location Contacts and Traffic Dept. regarding anticipated emergency shipping needs.||CSC Management|
|Notify Plant Location Contacts of anticipated special quick response requirements.||CSC Management|
|Establish staffing and extended hours required - notify affected Sales Engineers, Sales Management and/or Customers if unable to contact Sales Force.||CSC Management|
Assisting affected customers on a priority basis is of utmost importance and doing this requires a coordinated team effort from many areas of Eaton.